Unknown Security Breach Scam
Written by Tomas Meskauskas on (updated)
What is Internet Service Provider - Unknown Security Breach?
"Internet Service Provider - Unknown Security Breach" is a fake pop-up error message displayed by a malicious website. Users often visit this website inadvertently - they are redirected by various potentially unwanted programs (PUPs) that infiltrate systems without consent (the "bundling" method).
As well as causing redirects, PUPs deliver intrusive online advertisements and continually track users' Internet browsing activity.
The "Internet Service Provider - Unknown Security Breach" error message states that the system has been breached and, therefore, private details (logins/passwords, banking information, etc.) are at risk.
It is also stated that rebooting the system might result in theft of these details and victims are encouraged to contact technical support via a telephone number ("1-844-346-3716") provided immediately. They then supposedly receive further instructions.
As mentioned above, however, the "Internet Service Provider - Unknown Security Breach" error is fake and, thus, should not be trusted. Criminals attempt to scare and trick victims into calling and paying for services that are not required. You can remove this error simply by closing the web browser.
Be aware that PUPs employ a "virtual layer" to generate pop-up, coupon, banner, and other similar ads. The virtual layer enables placement of third party graphical content on any site. Therefore, displayed ads often conceal underlying web content, thereby significantly diminishing the browsing experience.
In addition, some lead to malicious websites and even accidental clicks can result in high-risk adware or malware infections. Another downside is information tracking. Be aware that PUPs record IP addresses, URLs visited, pages viewed, search queries, geo-locations, mouse/keyboard activity, and other similar data that might contain personal details.
This data is shared with third parties (potentially, cyber criminals) who misuse private details to generate revenue. Thus, the presence of information-tracking apps can lead to serious privacy issues or even identity theft. You are strongly advised to uninstall all PUPs immediately.
There are dozens of fake errors similar to "Internet Service Provider - Unknown Security Breach" including, for example, Access To Your Computer Has Been Restricted, System Has Been Locked For Your Safety, and Microsoft Warning Alert.
Note that all of these pop-ups state that the system is damaged in some way, however, as with "Internet Service Provider - Unknown Security Breach", these viruses are fake and should not be trusted. PUPs offer various 'useful features', however, these claims are merely attempts to give the impression of legitimacy.
The only purpose of all PUPs is to generate revenue for the developers - they simply cause unwanted redirects, continually deliver intrusive online advertisements, and record various user-system information.
How did adware install on my computer?
As mentioned above, PUPs are distributed using a deceptive marketing method called "bundling" - stealth installation of third party applications with regular software/apps. Developers know that users often rush the download/installation processes and skip steps.
Therefore, all bundled PUPs are hidden within the "Custom/Advanced" settings. Rushing and skipping this section often leads to inadvertent installation of rogue applications.
How to avoid installation of potentially unwanted applications?
There are two simple steps you should take to prevent system infiltration by PUPs. Firstly, never rush when downloading and installing software. Select the "Custom/Advanced" settings and carefully analyze each step. Secondly, decline offers to download/install additional applications and cancel those already included. The key to computer safety is caution.
Text presented within "Internet Service Provider - Unknown Security Breach" pop-up:
Debug Malware Error 895-SYSTEM32.EXE Failure. DO NOT RESTART YOUR PC, REBOOT MAY CAUSE TO THE DATA LOSS AND IDENTITY THEFT, WHICH CAN CAUSE TO PERSONA; DATA LOSS, SUCH AS CREDIT CARDS, PASSWORDS AND SENSITIVE INFORMATION. MICROSOFT SUPPORT TOLL FREE NUMBER: 1-844-346-3716
HARDDISK_ROOTKIT_TROJAN_HIJACKER.EXE HARD DISK FAILURE
Windows’s Defender Time Out Error Code 0x214aL Call Microsoft Support in Order to Receive Immediate Support And Assistance With Windows Defender Software Microsoft Support Toll Free number 1-844-346-3716 Opening New Browser Page Will Cause To Data Loss And Corruption In Your Windows Computer. ERROR CODE 0xa297sa When trying To Open Windows Defender BSOD: DllRegistrationErrorCode o0acxfasf CALL MICROSOFT SUPPORT NOW: 1-8440346-3716
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Quick menu:
- What is Internet Service Provider - Unknown Security Breach?
- STEP 1. Uninstall deceptive applications using Control Panel.
- STEP 2. Remove adware from Internet Explorer.
- STEP 3. Remove rogue extensions from Google Chrome.
- STEP 4. Remove potentially unwanted plug-ins from Mozilla Firefox.
- STEP 5. Remove rogue extension from Safari.
- STEP 6. Remove rogue plug-ins from Microsoft Edge.
Adware removal:
Windows 11 users:
Right-click on the Start icon, select Apps and Features. In the opened window search for the application you want to uninstall, after locating it, click on the three vertical dots and select Uninstall.
Windows 10 users:
Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.
Windows 7 users:
Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.
macOS (OSX) users:
Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.
In the uninstall programs window, look for any suspicious/recently-installed applications, select these entries and click "Uninstall" or "Remove".
After uninstalling the potentially unwanted program, scan your computer for any remaining unwanted components or possible malware infections. To scan your computer, use recommended malware removal software.
Remove adware from Internet browsers:
Video showing how to remove potentially unwanted browser add-ons:
Remove malicious add-ons from Internet Explorer:
Click the "gear" icon (at the top right corner of Internet Explorer), select "Manage Add-ons". Look for any recently-installed suspicious browser extensions, select these entries and click "Remove".
Optional method:
If you continue to have problems with removal of the unknown security breach virus, reset your Internet Explorer settings to default.
Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.
Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.
Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.
In the opened window, select the Advanced tab.
Click the Reset button.
Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.
Remove malicious extensions from Google Chrome:
Click the Chrome menu icon (at the top right corner of Google Chrome), select "Tools" and click "Extensions". Locate all recently-installed suspicious browser add-ons, select these entries and click the trash can icon.
Optional method:
If you continue to have problems with removal of the unknown security breach virus, reset your Google Chrome browser settings. Click the Chrome menu icon (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.
After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.
In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.
Remove malicious plug-ins from Mozilla Firefox:
Click the Firefox menu (at the top right corner of the main window), select "Add-ons". Click "Extensions", in the opened window, remove all recently-installed suspicious browser plug-ins.
Optional method:
Computer users who have problems with unknown security breach virus removal can reset their Mozilla Firefox settings.
Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, in the opened menu, click Help.
Select Troubleshooting Information.
In the opened window, click the Refresh Firefox button.
In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.
Remove malicious extensions from Safari:
Make sure your Safari browser is active, click Safari menu, and select Preferences....
In the opened window click Extensions, locate any recently installed suspicious extension, select it and click Uninstall.
Optional method:
Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...
In the opened window select all history and click the Clear History button.
Remove malicious extensions from Microsoft Edge:
Click the Edge menu icon (at the upper-right corner of Microsoft Edge), select "Extensions". Locate all recently-installed suspicious browser add-ons and click "Remove" below their names.
Optional method:
If you continue to have problems with removal of the unknown security breach virus, reset your Microsoft Edge browser settings. Click the Edge menu icon (at the top right corner of Microsoft Edge) and select Settings.
In the opened settings menu select Reset settings.
Select Restore settings to their default values. In the opened window, confirm that you wish to reset Microsoft Edge settings to default by clicking the Reset button.
- If this did not help, follow these alternative instructions explaining how to reset the Microsoft Edge browser.
Summary:
Commonly, adware or potentially unwanted applications infiltrate Internet browsers through free software downloads. Note that the safest source for downloading free software is via developers' websites only. To avoid installation of adware, be very attentive when downloading and installing free software. When installing previously-downloaded free programs, choose the custom or advanced installation options – this step will reveal any potentially unwanted applications listed for installation together with your chosen free program.
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