SuperEx Adware

What is SuperEx?

SuperEx is a deceptive application that stealthily infiltrates systems during installation of other software (the "bundling" method). Following successful infiltration, SuperEx delivers intrusive online advertisements and collects various information relating to users' Internet browsing activity. For these reasons, this app is classed as a potentially unwanted program (PUP) and adware.

SuperEx delivers pop-up, coupon, banner, and other similar advertisements. To achieve this, developers employ a "virtual layer" - a tool that enables placement of third party graphical content on any site. The displayed ads often conceal underlying content of visited websites, thereby significantly diminishing the Internet browsing experience.

In addition, they might redirect to malicious websites - even accidental clicks can result in high-risk adware or malware infections. Be aware that users' web browsing activity is tracked, since SuperEx continually gathers URLs visited, pages viewed, search queries, Internet Protocol (IP) addresses, and other various data.

This recorded information often contains personal details that SuperEx's developers share with cooperating third party companies (who generate revenue by misusing private data).

Therefore, having an information-tracking app such as SuperEx installed on your computer can lead to serious privacy issues or even identity theft. You are strongly advised to remove this app immediately.

The Internet is full of adware-type applications similar to SuperEx including Mute Tabs Button, ScreenShared, and HDWallpaper - these are just some examples from many. Note that these applications offer different functionality, however, they are virtually identical.

By offering so-called 'useful features', adware-type apps attempt to give the impression of legitimacy, however, they are designed only to generate revenue for the developers.

Rather than providing any value for regular users, PUPs collect personally identifiable information (which is later sold to third parties) and deliver intrusive advertisements (via the "Pay Per Click" [PPC] advertising model).

How did SuperEx install on my computer?

As mentioned above, SuperEx is distributed by employing a deceptive marketing method called "bundling" - stealth installation of third party applications with regular software.

Developers know that most users rush the download/installation processes and skip steps. Therefore, bundled apps are hidden within the "Custom/Advanced" settings. Users who carelessly skip this section often inadvertently install potentially unwanted programs. In addition, they expose their systems to risk of further infections and compromises their privacy.

How to avoid installation of potentially unwanted applications?

To prevent this situation, be very cautious when downloading and installing software. Closely observe each step using the "Custom" or "Advanced" settings. Furthermore, never accept offers to download/install additional applications. Bundled programs are often malicious and, thus, should never be installed.

Deceptive free software installer distributing SuperEx adware:

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Quick menu:

• What is SuperEx?
• STEP 1. Uninstall SuperEx application using Control Panel.
• STEP 2. Remove SuperEx adware from Internet Explorer.
• STEP 3. Remove SuperEx ads from Google Chrome.
• STEP 4. Remove 'Ads by SuperEx' from Mozilla Firefox.
• STEP 5. Remove SuperEx extension from Safari.
• STEP 6. Remove rogue plug-ins from Microsoft Edge.

SuperEx adware removal:

Windows 11 users:

Right-click on the Start icon, select Apps and Features. In the opened window search for the application you want to uninstall, after locating it, click on the three vertical dots and select Uninstall.

Windows 10 users:

Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.

Windows 7 users:

Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.

macOS (OSX) users:

Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.

In the uninstall programs window, look for "SuperEx", select this entry and click "Uninstall" or "Remove".

After uninstalling the potentially unwanted program that causes SuperEx ads, scan your computer for any remaining unwanted components or possible malware infections. To scan your computer, use recommended malware removal software.

Remove SuperEx adware from Internet browsers:

At time of research, SuperEx did not install its browser plug-ins on Internet Explorer, Google Chrome, or Mozilla Firefox, however, it was bundled with other adware. Therefore, you are advised to remove all potentially unwanted browser add-ons from your Internet browsers.

Video showing how to remove potentially unwanted browser add-ons:

Remove malicious add-ons from Internet Explorer:

Click the "gear" icon (at the top right corner of Internet Explorer), select "Manage Add-ons". Look for any recently-installed suspicious browser extensions, select these entries and click "Remove".

Optional method:

If you continue to have problems with removal of the ads by superex, reset your Internet Explorer settings to default.

Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.

Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.

Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.

In the opened window, select the Advanced tab.

Click the Reset button.

Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.

Remove malicious extensions from Google Chrome:

Click the Chrome menu icon (at the top right corner of Google Chrome), select "Tools" and click "Extensions". Locate all recently-installed suspicious browser add-ons, select these entries and click the trash can icon.

Optional method:

If you continue to have problems with removal of the ads by superex, reset your Google Chrome browser settings. Click the Chrome menu icon  (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.

After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.

In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.

Remove malicious plug-ins from Mozilla Firefox:

Click the Firefox menu (at the top right corner of the main window), select "Add-ons". Click "Extensions", in the opened window, remove all recently-installed suspicious browser plug-ins.

Optional method:

Computer users who have problems with ads by superex removal can reset their Mozilla Firefox settings.

Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, in the opened menu, click Help.

Select Troubleshooting Information.

In the opened window, click the Refresh Firefox button.

In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.

Remove malicious extensions from Safari:

Make sure your Safari browser is active, click Safari menu, and select Preferences....

In the opened window click Extensions, locate any recently installed suspicious extension, select it and click Uninstall.

Optional method:

Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...

In the opened window select all history and click the Clear History button.

Remove malicious extensions from Microsoft Edge:

Click the Edge menu icon  (at the upper-right corner of Microsoft Edge), select "Extensions". Locate all recently-installed suspicious browser add-ons and click "Remove" below their names.

Optional method:

If you continue to have problems with removal of the ads by superex, reset your Microsoft Edge browser settings. Click the Edge menu icon  (at the top right corner of Microsoft Edge) and select Settings.

In the opened settings menu select Reset settings.

Select Restore settings to their default values. In the opened window, confirm that you wish to reset Microsoft Edge settings to default by clicking the Reset button.

• If this did not help, follow these alternative instructions explaining how to reset the Microsoft Edge browser.

Summary:

Commonly, adware or potentially unwanted applications infiltrate Internet browsers through free software downloads. Note that the safest source for downloading free software is via developers' websites only. To avoid installation of adware, be very attentive when downloading and installing free software. When installing previously-downloaded free programs, choose the custom or advanced installation options – this step will reveal any potentially unwanted applications listed for installation together with your chosen free program.

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