You Have A ALUREON Virus Scam
Written by Tomas Meskauskas on (updated)
What is You have a ALUREON virus?
Identical to You Have a ZEUS virus, "You have a ALUREON virus" is a fake error message displayed by a malicious website. Users often visit this website inadvertently - they are redirected by various potentially unwanted adware-type programs (PUPs).
These apps infiltrate the system during installation of other programs. As well as causing unwanted redirects, PUPs might also deliver intrusive online advertisements and record various information relating to users' Internet browsing activity.
The error message states that the system has been infected with high-risk malware called ALUREON and that some system files are corrupted. Therefore, closing the pop-up error and/or rebooting the computer can result in a data loss and failure of the operating system.
To solve this problem, victims must contact "certified technicians" via a telephone number provided (0800-090-3285). They will then supposedly receive detailed instructions. Be aware, however, that "You have a ALUREON virus" error is a fraud - the aforementioned malware simply does not exist.
Developers of this rogue website attempt to scare victims and trick them into calling and paying for services that are not needed. As well as causing unwanted redirects, PUPs also display intrusive online advertisements and gather various user/system information.
The ads are displayed using a ‘virtual layer’ (a tool that enables placement of third party graphical content on any site) and, thus, they often conceal underlying content of visited websites, thereby significantly diminishing the web browsing experience. Furthermore, some lead to various malicious websites - clicking them is risky and might lead to computer infections.
The collected information (geo-location, IP addresses, mouse/keyboard activity, URLs visited, search queries, pages viewed, etc.) might be personally identifiable and shared with third parties (potentially, cyber criminals) who misuse personal details to generate revenue.
Thus, the presence of information-tracking apps on your system can lead to serious privacy issues or even identity theft. Potentially unwanted programs should be uninstalled immediately.
There are dozens of fake errors similar to "You have a ALUREON virus". Examples include Microsoft Windows Is Not Genuine, Your Computer May Be At Risk, Your Windows Has Been Banned, and many others. All state that the system is infected, missing certain files, or damaged in other ways, however, these claims are false.
As mentioned, they attempt to defraud users who have no knowledge of computer safety. Furthermore, most potentially unwanted programs offer various so-called 'useful features' (system protection, e-shopping discounts, etc.), however, these applications are designed only to generate revenue for the developers.
All claims to enable 'useful functionality' are merely attempts to trick users to install. PUPs deliver no value for regular users, cause unwanted redirects, collect private information, and deliver intrusive online advertisements.
How did adware install on my computer?
Cyber criminals proliferate potentially unwanted programs using a deceptive marketing method called "bundling". All bundled programs are hidden within the "Custom" or "Advanced" settings of the download/installation processes. Rushing these processes and skipping steps often leads to inadvertent installation of malicious apps.
How to avoid installation of potentially unwanted applications?
There are two simple steps you should take to prevent this situation. Firstly, never rush when downloading and installing software - select the "Custom/Advanced" settings and carefully analyze each step. Secondly, decline offers to download/install additional applications and opt-out of those already included. The key to computer safety is caution.
Text presented within the first pop-up:
WARNING! Your Hard drive will be DELETED if you close this page. You have a ALUREON virus! Please call Support Now! Call Toll-Free 0800-090-3285 To Stop This Process
Second variant of "You have a ALUREON virus" pop-up:
Text presented within the second pop-up:
This is a .net frame work file missing due to harmful virus corruption.
Debug malware error 986-system 32.exe failure.
Please contact Windows Technicians immediately to rectify the issues.
Please do not close or open your Internet browser to avoid data corruption of your registry of your operating system.
Please Contact Windows Technicians at
TOLL FREE HELPLINE AT: 0800-090-3285
PLEASE FO NOT SHUT DOWN OR RESTART YOUR COMPUTER DOING THAT MAY
LEAD TO DATA LOSS AND FAILURE OF OPERATING SYSTEM, HENCE NON BOOTABLE
SITUATION RESULTING IN COMPLETE DATA LOSS.
CONTACT WINDOWS TECHNICIANS TO RESOLVE THE ISSUE ON TOLL FREE:
0800-090-3285
Please of not open Internet browsers for your security issue to avoid data corruption on your registry of your operating system.
Please Contact Windows Technicians at
TOLL FREE HELPLINE AT: 0800-090-3285
Appearance of "You Have A ALUREON Virus Scam" (GIF):
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Quick menu:
- What is You have a ALUREON virus?
- STEP 1. Uninstall deceptive applications using Control Panel.
- STEP 2. Remove adware from Internet Explorer.
- STEP 3. Remove rogue extensions from Google Chrome.
- STEP 4. Remove potentially unwanted plug-ins from Mozilla Firefox.
- STEP 5. Remove rogue extension from Safari.
- STEP 6. Remove rogue plug-ins from Microsoft Edge.
Adware removal:
Windows 11 users:
Right-click on the Start icon, select Apps and Features. In the opened window search for the application you want to uninstall, after locating it, click on the three vertical dots and select Uninstall.
Windows 10 users:
Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.
Windows 7 users:
Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.
macOS (OSX) users:
Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.
In the uninstall programs window, look for any suspicious/recently-installed applications, select these entries and click "Uninstall" or "Remove".
After uninstalling the potentially unwanted program, scan your computer for any remaining unwanted components or possible malware infections. To scan your computer, use recommended malware removal software.
Remove adware from Internet browsers:
Video showing how to remove potentially unwanted browser add-ons:
Remove malicious add-ons from Internet Explorer:
Click the "gear" icon (at the top right corner of Internet Explorer), select "Manage Add-ons". Look for any recently-installed suspicious browser extensions, select these entries and click "Remove".
Optional method:
If you continue to have problems with removal of the alureon virus scam, reset your Internet Explorer settings to default.
Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.
Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.
Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.
In the opened window, select the Advanced tab.
Click the Reset button.
Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.
Remove malicious extensions from Google Chrome:
Click the Chrome menu icon (at the top right corner of Google Chrome), select "Tools" and click "Extensions". Locate all recently-installed suspicious browser add-ons, select these entries and click the trash can icon.
Optional method:
If you continue to have problems with removal of the alureon virus scam, reset your Google Chrome browser settings. Click the Chrome menu icon (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.
After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.
In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.
Remove malicious plug-ins from Mozilla Firefox:
Click the Firefox menu (at the top right corner of the main window), select "Add-ons". Click "Extensions", in the opened window, remove all recently-installed suspicious browser plug-ins.
Optional method:
Computer users who have problems with alureon virus scam removal can reset their Mozilla Firefox settings.
Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, in the opened menu, click Help.
Select Troubleshooting Information.
In the opened window, click the Refresh Firefox button.
In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.
Remove malicious extensions from Safari:
Make sure your Safari browser is active, click Safari menu, and select Preferences....
In the opened window click Extensions, locate any recently installed suspicious extension, select it and click Uninstall.
Optional method:
Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...
In the opened window select all history and click the Clear History button.
Remove malicious extensions from Microsoft Edge:
Click the Edge menu icon (at the upper-right corner of Microsoft Edge), select "Extensions". Locate all recently-installed suspicious browser add-ons and click "Remove" below their names.
Optional method:
If you continue to have problems with removal of the alureon virus scam, reset your Microsoft Edge browser settings. Click the Edge menu icon (at the top right corner of Microsoft Edge) and select Settings.
In the opened settings menu select Reset settings.
Select Restore settings to their default values. In the opened window, confirm that you wish to reset Microsoft Edge settings to default by clicking the Reset button.
- If this did not help, follow these alternative instructions explaining how to reset the Microsoft Edge browser.
Summary:
Commonly, adware or potentially unwanted applications infiltrate Internet browsers through free software downloads. Note that the safest source for downloading free software is via developers' websites only. To avoid installation of adware, be very attentive when downloading and installing free software. When installing previously-downloaded free programs, choose the custom or advanced installation options – this step will reveal any potentially unwanted applications listed for installation together with your chosen free program.
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