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MAC Malware Warning Alert ! Scam (Mac)

Also Known As: MAC Malware Warning Alert ! virus
Type: Mac Virus
Damage level: Medium

What is "MAC Malware Warning Alert !"?

"MAC Malware Warning Alert !" is a fake pop-up error message claiming that the victim's computer has been infected. This message is usually delivered by a deceptive website, to which users are redirected by various adware-type applications that specifically target the Mac OS.

These deceptive applications usually infiltrate systems without users' permission. Furthermore, adware-type apps continually gather various information relating to users' Internet browsing activity and deliver intrusive online advertisements.

Mac Malware Warning Alert ! adware

"MAC Malware Warning Alert !" claims that the system has been infected with high-risk malware. It is stated that users' privacy is at risk. Therefore, they are encouraged to contact "Certified Technicians" via a toll-free telephone number provided (+1-844-893-1758).

On first inspection, this error may appear legitimate, however, "MAC Malware Warning Alert !" is a scam. Cyber criminals attempt to scare victims and trick them into calling the number and paying for services that are not needed.

Be aware that the aforementioned adware-type applications deliver various intrusive online advertisements that conceal underlying content of visited websites, and might also redirect to various malicious sites. Clicking them is risky and can result in various computer infections.

In addition, adware monitors users' Internet browsing activity by gathering various information that might be personally identifiable. Examples include Internet Protocol (IP) addresses, geo-locations, language settings, keyboard/mouse activity, websites visited, pages viewed, and search queries.

This information is shared with various third parties (potentially, cyber criminals) who generate revenue by misusing private data. Therefore, data tracking can lead to serious privacy issues. For these reasons, adware-type applications should be uninstalled immediately.

Be aware that all adware-type applications are virtually identical. By offering 'useful features', apps such as WishApp, MyShopBot, Mac-Flix, etc. often trick users into believing that they are legitimate and useful. In fact, all adware is designed only to generate revenue for the developers.

Claims to provide 'useful functionality' are false. Adware-type applications merely generate intrusive online advertisements (via the "Pay Per Click" [PPC] advertising model), record various information (which is later sold to third parties) and often cause unwanted browser redirects.

How did adware install on my computer?

Adware is often distributed using a deceptive software marketing method called "bundling" (stealth installation of additional applications with regular [usually free] software). Developers know that users often rush the download/installation processes and skip most steps.

Therefore, bundled applications are hidden within the "Custom/Advanced" settings. By skipping this section, users expose their systems to risk of various infections.

How to avoid installation of potentially unwanted applications?

PUPs are distributed using the aforementioned bundling method. Therefore, be cautious when downloading and installing software. Select the "Custom/Advanced" settings and closely analyze each step. In addition, decline all offers to download/install third party applications and opt-out of those already included.

Screenshot of "MAC Malware Warning Alert !" pop-up error:

Fake error message MAC Malware Warning Alert !

Text presented within the pop-up error:

MAC Malware Warning Alert! Scam
Network Server has detected some suspicious activity from your IP address.Cydoor Spyware may have caused a security breach at your network location.YOUR PERSONAL AND FINANCIAL INFORMATION MIGHT BE AT RISK.Call Toll Free +1-844-893-1758.
Please contact Apple Certified Technician to rectify the issue.Please do not open internet browser for your security issue to avoid data corruption or data loss.Please contact Apple Certified technicians at Toll Free HelpLine:+1-844-893-1758
PLEASE DO NOT SHUT

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Quick menu:

Video showing how to remove adware and browser hijackers from a Mac computer:

Adware removal:

Remove "Mac Malware Warning Alert !"-related potentially unwanted applications from your "Applications" folder:

mac adware removal from applications folder

Click the Finder icon. In the Finder window, select “Applications”. In the applications folder, look for “MPlayerX”,“NicePlayer”, or other suspicious applications and drag them to the Trash. After removing the potentially unwanted application(s) that cause online ads, scan your Mac for any remaining unwanted components.

Remove browser hijacker-related files and folders

Mac Go To Folder step

Click the Finder icon from the menu bar. Choose Go, and click Go to Folder...

Mac removing related files and folders - step 1Check for browser hijacker generated files in the /Library/LaunchAgents/ folder:

Mac go to /Library/LaunchAgents - step 1

In the Go to Folder... bar, type: /Library/LaunchAgents/

Mac go to /Library/LaunchAgents - step 2

In the "LaunchAgents" folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by browser hijackers - "installmac.AppRemoval.plist", "myppes.download.plist", "mykotlerino.ltvbit.plist", "kuklorest.update.plist", etc. Browser hijacker commonly installs several files with the exact same string.

Mac removing related files and folders - step 2Check for browser hijacker generated files in the ~/Library/Application Support/ folder:

Mac go to /Library/Application Support - step 1

In the Go to Folder... bar, type: ~/Library/Application Support/

Mac go to /Library/Application Support - step 2

In the "Application Support" folder, look for any recently-added suspicious folders. For example, "MplayerX" or "NicePlayer", and move these folders to the Trash.

Mac removing related files and folders - step 3Check for browser hijacker generated files in the ~/Library/LaunchAgents/ folder:

Mac go to ~/Library/LaunchAgents - step 1

In the Go to Folder... bar, type: ~/Library/LaunchAgents/

Mac go to ~/Library/LaunchAgents - step 2

In the "LaunchAgents" folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by browser hijackers - "installmac.AppRemoval.plist", "myppes.download.plist", "mykotlerino.ltvbit.plist", "kuklorest.update.plist", etc. Browser hijacker commonly installs several files with the exact same string.

Mac removing related files and folders - step 4Check for browser hijacker generated files in the /Library/LaunchDaemons/ folder:

Mac go to /Library/LaunchDaemons - step 1

In the "Go to Folder..." bar, type: /Library/LaunchDaemons/

Mac go to /Library/LaunchDaemons - step 2

In the "LaunchDaemons" folder, look for recently-added suspicious files. For example "com.aoudad.net-preferences.plist", "com.myppes.net-preferences.plist", "com.kuklorest.net-preferences.plist", "com.avickUpd.plist", etc., and move them to the Trash.

Mac removing malware related files and folders - step 5Scan your Mac with Combo Cleaner:

If you have followed all the steps correctly, your Mac should be clean of infections. To ensure your system is not infected, run a scan with Combo Cleaner Antivirus. Download it HERE. After downloading the file, double click combocleaner.dmg installer. In the opened window, drag and drop the Combo Cleaner icon on top of the Applications icon. Now open your launchpad and click on the Combo Cleaner icon. Wait until Combo Cleaner updates its virus definition database and click the "Start Combo Scan" button.

Mac remove malware with Combo Cleaner - step 1

Combo Cleaner will scan your Mac for malware infections. If the antivirus scan displays "no threats found" - this means that you can continue with the removal guide; otherwise, it's recommended to remove any found infections before continuing.

Mac remove malware with Combo Cleaner - step 2

After removing files and folders generated by the browser hijackers, continue to remove rogue extensions from your Internet browsers.

Remove browser hijackers from Internet browsers

Safari iconRemove Safari browser hijackers:

Removal of malicious extensions in Safari - step 1

Open the Safari browser, from the menu bar, select "Safari" and click "Preferences...".

Removal of malicious extensions in Safari - step 2

In the preferences window, select "Extensions" and look for any recently-installed suspicious extensions. When located, click the "Uninstall" button next to it/them. Note that you can safely uninstall all extensions from your Safari browser - none are crucial for regular browser operation.

Change your homepage:

Change Safari homepage

In the "Preferences" window, select the "General" tab. To set your homepage, type the preferred website URL (for example: www.google.com) in the Homepage field. You can also click the "Set to Current Page" button if you wish to set your homepage to the website you are currently visiting.

Change your default search engine:

Change Safari default search engine

In the "Preferences" window, select the "Search" tab. Here you will find a drop-down menu labeled "Search engine:" Simply select your preferred search engine from the drop-down list.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Safari.

Google Chrome logoRemove Google Chrome browser hijackers:

Removal of malicious extensions in Google Chrome - step 1

Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome), select "More Tools" and click "Extensions". Locate all recently-installed suspicious extensions, select these entries and click "Remove".

Removal of malicious extensions in Google Chrome - step 2

Change your homepage

Change Google Chrome homepage

Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome) and select "Settings". In the "On startup" section, disable the malicious extension (if present), look for a browser hijacker URL below the "Open a specific or set of pages" option. If present, click on the three vertical dots icon and select "Remove".

Change your default search engine:

Change Google Chrome default search engine

To change your default search engine in Google Chrome: Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome), select "Settings", in the "Search engine" section, click "Manage search engines...", in the opened list look for a browser hijacker URL, when located click the three vertical dots near this URL and select "Delete".

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Google Chrome.

Mozilla Firefox logoRemove malicious extensions from Mozilla Firefox:

Removal of malicious extensions in Mozilla Firefox - step 1

Click the Firefox menu firefox menu icon (at the top right corner of the main window) and select "Add-ons and themes". Click "Extensions", in the opened window locate all recently-installed suspicious extensions, click on the three dots and then click "Remove".

Removal of malicious extensions in Mozilla Firefox - step 2

Change your homepage

Change Mozilla Firefox homepage

To reset your homepage, click the Firefox menu firefox menu icon (at the top right corner of the main window), then select "Settings", in the opened window disable malicious extension (if present), remove the browser hijacker URL and enter your preferred domain, which will open each time you start Mozilla Firefox.

Change your default search engine:

Change Mozilla Firefox default search engine - step 1

In the URL address bar, type "about:config" and press Enter. Click "Accept the Risk and Continue".

Change Mozilla Firefox default search engine - step 2

In the search filter at the top, type: "extensionControlled". Set both results to "false" by either double-clicking each entry or clicking the Mozilla Firefox switch about:config entry button button.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Mozilla Firefox.

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About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

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Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

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MAC Malware Warning Alert ! virus QR code
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