BSOD Error Scam

What is BSOD Error?

"BSOD error" is a fake error message displayed by a rogue website. It states that the system has been infected with high-risk malware.

The message is distributed by various adware-type applications that cause unwanted browser redirects. These applications might also record various information relating to users' Internet browsing activity and display intrusive online advertisements.

"BSOD error" claims that the computer has been infected and malware attempts have been made to access Windows Registry files. It also warns users that closing the browser might result in the corruption of Registry files, and that restarting the computer could result in data loss or even operating system failure.

The message encourages users to call a toll-free telephone number (888-980-3095) to contact a "Microsoft-Certified technician" who will supposedly help to solve this problem. Be aware that this error message is false - criminals attempt to trick users into paying for help that is not required.

The only infection is the adware itself that causes redirects to a site displaying this false error message. Adware-type applications often display various advertisements that conceal underlying content of visited websites, thereby significantly diminishing the Internet browsing experience.

Furthermore, some lead to malicious websites - even accidental clicks can result in high-risk adware or malware infections. In addition, adware collects information such as IP addresses, website URLs visited, pages viewed, search queries entered into search engines, geo-location, operating system/browser types, language settings, Internet service provider, and so on.

This recorded data might include private details that developers of adware misuse or share with third parties (who use it to generate revenue). Thus, data tracking might lead to serious privacy issues or even identity theft. Adware-type applications should be removed immediately from your system.

Research shows that adware-type applications often claim to enhance the Internet browsing experience by providing a number of 'valuable functions'. These claims are simply attempts to trick users to install. All adware is designed only to generate revenue for the developers.

These applications are useless for regular users. Rather than enabling the functionality promised, potentially unwanted adware-type programs collect personally identifiable information, display intrusive online advertisements, and often cause unwanted browser redirects.

How did BSOD Error install on my computer?

Adware-type applications usually have an official download website, however, developers also distribute these apps using a deceptive marketing method called "bundling" - stealth installation of potentially unwanted programs with regular software.

Many users do not express enough caution during the download/installation procedures and often inadvertently install rogue applications hidden by developers within the "Custom/Advanced" settings of the download/installation processes.

How to avoid installation of potentially unwanted applications?

The key to computer safety is caution - never rush the download or installation processes. Closely analyze each step using the "Custom" or "Advanced" settings. Furthermore, all additionally-included programs should be canceled. Bundled programs are often malicious and, thus, should never be installed.

Text presented on "BSOD Error" website:

BSOD: dllRegisterSetting has detected the error code 0x80060402
Window's DefenderError code: 0x80016CFA
STOP: 0x0000007B INACCESSIBLE_BOOT_DEVICE
Error code 0x800610A3 while starting Window's Defender due to Malware Activity
Window's Defender time out error code: 0x000B0043
Error code 0x800610A3 unauthorized access to registry dll
Please contact MICROSOFT CERTIFIED technicians At Toll Free:
888-980-3085
to immediately rectify the issue to prevent Data Loss.

Screenshot of "BSOD Error" pop-up message:

Text presented within this pop-up:

Dear customer, your system has detected possible Suspicious activity. Please call the toll-free number below for a Microsoft-Certified technician to help you resolve the issue:

888-980-3085

For your safety, please do not close your internet browser to avoid corruption to the registry of your operating system
Please contact support at the toll-free Helpline 888-980-3085
PLEASE DO NOT SHUT DOWN OR RESTART THE COMPUTER, DOING THAT MAY LEAD TO DATA LOSS AND POSSIBLE FAILURE OF THE OPERATING SYSTEN AND POTENTIAL NON BOOTABLE SITUATION RESULTING IN COMPLETE DATA LOSS, CONTACT MICROSOFT CERTIFIED TECHNICIANS TO RESOLVE THE ISSUE CALLING TOLL FREE - 888-980-3085

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Quick menu:

• What is BSOD Error?
• STEP 1. Uninstall deceptive applications using Control Panel.
• STEP 2. Remove adware from Internet Explorer.
• STEP 3. Remove bogus extensions from Google Chrome.
• STEP 4. Remove rogue plug-ins from Mozilla Firefox.
• STEP 5. Remove rogue add-ons from Safari.
• STEP 6. Remove rogue plug-ins from Microsoft Edge.

Adware removal:

Windows 11 users:

Right-click on the Start icon, select Apps and Features. In the opened window search for the application you want to uninstall, after locating it, click on the three vertical dots and select Uninstall.

Windows 10 users:

Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.

Windows 7 users:

Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.

macOS (OSX) users:

Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.

In the uninstall programs window, look for any suspicious applications, select these entries and click "Uninstall" or "Remove".

After uninstalling the potentially unwanted program that causes BSOD Error error, scan your computer for any remaining unwanted components or possible malware infections. To scan your computer, use recommended malware removal software.

Remove adware from Internet browsers:

Video showing how to remove potentially unwanted browser add-ons:

Remove malicious add-ons from Internet Explorer:

Click the "gear" icon (at the top right corner of Internet Explorer), select "Manage Add-ons". Look for any recently-installed suspicious browser extensions, select these entries and click "Remove".

Optional method:

If you continue to have problems with removal of the bsod error virus, reset your Internet Explorer settings to default.

Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.

Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.

Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.

In the opened window, select the Advanced tab.

Click the Reset button.

Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.

Remove malicious extensions from Google Chrome:

Click the Chrome menu icon (at the top right corner of Google Chrome), select "Tools" and click "Extensions". Locate all recently-installed suspicious browser add-ons, select these entries and click the trash can icon.

Optional method:

If you continue to have problems with removal of the bsod error virus, reset your Google Chrome browser settings. Click the Chrome menu icon  (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.

After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.

In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.

Remove malicious plug-ins from Mozilla Firefox:

Click the Firefox menu (at the top right corner of the main window), select "Add-ons". Click "Extensions", in the opened window, remove all recently-installed suspicious browser plug-ins.

Optional method:

Computer users who have problems with bsod error virus removal can reset their Mozilla Firefox settings.

Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, in the opened menu, click Help.

Select Troubleshooting Information.

In the opened window, click the Refresh Firefox button.

In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.

Remove malicious extensions from Safari:

Make sure your Safari browser is active, click Safari menu, and select Preferences....

In the opened window click Extensions, locate any recently installed suspicious extension, select it and click Uninstall.

Optional method:

Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...

In the opened window select all history and click the Clear History button.

Remove malicious extensions from Microsoft Edge:

Click the Edge menu icon  (at the upper-right corner of Microsoft Edge), select "Extensions". Locate all recently-installed suspicious browser add-ons and click "Remove" below their names.

Optional method:

If you continue to have problems with removal of the bsod error virus, reset your Microsoft Edge browser settings. Click the Edge menu icon  (at the top right corner of Microsoft Edge) and select Settings.

In the opened settings menu select Reset settings.

Select Restore settings to their default values. In the opened window, confirm that you wish to reset Microsoft Edge settings to default by clicking the Reset button.

• If this did not help, follow these alternative instructions explaining how to reset the Microsoft Edge browser.

Summary:

Commonly, adware or potentially unwanted applications infiltrate Internet browsers through free software downloads. Note that the safest source for downloading free software is via developers' websites only. To avoid installation of adware, be very attentive when downloading and installing free software. When installing previously-downloaded free programs, choose the custom or advanced installation options – this step will reveal any potentially unwanted applications listed for installation together with your chosen free program.

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