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How to uninstall the Pinaview unwanted application

Also Known As: Pinaview proxyware
Damage level: Medium

What kind of application is Pinaview?

While investigating suspicious sites, we discovered the Pinaview application. It is promoted as a tool that allows users to keep (i.e., pin) a window on top of all others.

However, this piece of software operates as proxyware – an Internet bandwidth hijacker. It may also have other undesirable or potentially harmful capabilities. Due to this, Pinaview is classed as a PUA (Potentially Unwanted Application).

Pinaview unwanted application install folder

Potentially unwanted application overview

Pinaview's License Agreement informs the user that it has a proxy leveraging functionality. Therefore, by installing this app, consent is given for it to partake in the device's Internet resources. Naturally, this activity can significantly strain the bandwidth and diminish the browsing speed.

Unlike software offering this feature as a means of generating "passive income" to users (note these applications are considered a potential risk as well), Pinaview gives no such benefit to users. In many instances, proxy leveraging is used for legitimate purposes, e.g., market research, evasion of geo-blocking for innocuous reasons, demographic research, browsing news and online shopping sites, etc.

However, it can be utilized for nefarious means, including: stealthy ad-clicking on untrustworthy/harmful webpages, collection of personally identifiable information from governmental/judiciary and other high-sensitivity sites, mass registration of social media and other online accounts, visits to malware-proliferating pages, etc.

It is noteworthy that the malicious activity performed through this feature may not be intended by the software's developers, as in most cases – third-parties use the proxy services offered by these apps. Additionally, as the programs inform users of the proxy leveraging through their EULA (End User License Agreements) – they are typically considered legal, and the developers/publishers are not deemed liable.

Potentially unwanted applications commonly have undesirable/hazardous functionalities. These apps also have a tendency to infiltrate systems in bundles, i.e., packed together with other unwanted and even malicious software.

PUAs often have adware-type capabilities, ranging from stealthy ad-clicking to delivering intrusive advertisements. The displayed third-party graphical content (e.g., pop-ups, banners, overlays, etc.) primarily promotes online scams, unreliable/dangerous software, and malware. Some are capable of performing stealthy downloads/installations upon being clicked.

Unwanted apps can have browser-hijacking abilities as well. Software within this classification modifies browser settings to endorse (via redirects) fake search engines. These sites usually cannot provide search results and redirect to legitimate search engines (e.g., Google, Bing, Yahoo, etc.). In the rare instances where the fraudulent webpages can generate search results – they are inaccurate and include sponsored, deceptive, and potentially malicious content.

Most PUAs have data-tracking functionalities. Information of interest can include: browsing and search engine histories, Internet cookies, usernames/passwords, personally identifiable details, credit card numbers, etc. The collected data can be sold to third-parties or otherwise abused for profit.

To summarize, the presence of software like Pinaview on devices may lead to system infections, serious privacy issues, financial losses, and even identity theft.

Threat Summary:
Name Pinaview proxyware
Threat Type PUP (Potentially Unwanted Program), PUA (Potentially Unwanted Application), Proxyware, Internet Bandwidth Hijacker
Supposed Functionality Pinning a selected window on top of others.
Detection Names (installer) Ikarus (PUA.Globalhop), Kaspersky (Not-a-virus:UDS:Server-Proxy.Win32.Task), MaxSecure (Trojan.Malware.178957889.susgen), Sophos (Generic Reputation PUA (PUA)), TrendMicro (Proxyware.Win32.TaskbarSys.E), Full List Of Detections (VirusTotal)
Detection Names (app) TrendMicro (Proxyware.MSIL.PinaView.A), Full List Of Detections (VirusTotal)
Rogue Process Name Pinaview (process name may vary)
Symptoms Decreased Internet browsing speed. A program that you do not recall installing suddenly appeared on your computer. Seeing advertisements not originating from the sites you are browsing. Intrusive pop-up ads. Rogue redirects.
Distribution Methods Deceptive pop-up ads, free software installers (bundling).
Damage Privacy issues, monetary losses, unwanted ads/pop-ups, slow browsing and computer performance.
Malware Removal (Windows)

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Potentially unwanted application examples

We have examined thousands of unwanted applications; Y-CleanerClear Play TubeVBScrollLIB, and Web Resource Viewer are just a few of our latest finds.

PUAs typically appear legitimate and harmless. Users may be lured into downloading/installing this software by promises of various "handy" and "advantageous" functions. However, these features seldom work as advertised, and in most cases – they do not work at all.

It must be stressed that even if an app or a browser extension operates exactly as indicated by its promotional material – that is not a guarantee of either legitimacy or safety.

How did potentially unwanted applications install on my computer?

We downloaded Pinaview from its "official" promotional webpage. Aside from such legitimate-looking sites, PUAs are also endorsed through scam pages. Most users access these webpages via redirects generated by misspelled URLs, intrusive ads, websites utilizing rogue advertising networks, spam browser notifications, or installed adware.

"Bundling" – the marketing technique that involves packing ordinary program installation setups with unwanted/malicious additions – is also employed in PUA distribution.

The risk of inadvertently allowing bundled content into the system is increased by downloading from freeware and free file-hosting sites, Peer-to-Peer sharing networks, and other dubious sources. The threat is further compounded by treating installation processes with negligence, e.g., ignoring terms, skipping steps or sections, using "Easy/Quick" settings, etc.

Intrusive advertisements proliferate unwanted software as well. Once clicked on, some of the adverts can execute scripts to perform downloads/installations without user permission.

How to avoid installation of potentially unwanted applications?

We highly recommend researching software and downloading it only from official/verified channels. Installation processes must be treated with caution, e.g., by reading terms, exploring available options, using the "Custom/Advanced" settings, and opting out of all additional apps, extensions, features, etc.

We also advise being vigilant while browsing, as fraudulent and dangerous online content usually appears genuine and harmless. For example, while intrusive advertisements may look innocuous – they redirect to unreliable and questionable websites (e.g., scam-promoting, gambling, pornography, adult dating, etc.).

If you keep encountering such ads and/or redirects, inspect the system and immediately remove all suspicious applications and browser extensions/plug-ins. If your computer is already infected with PUAs, we recommend running a scan with Combo Cleaner Antivirus for Windows to automatically eliminate them.

Installation setup of Pinaview application:

Pinaview PUA installation setup

Pinaview application's process on Windows Task Manager ("Pinaview" – process name):

Pinaview PUA process on Task Manager (Pinaview - process name)

Website promoting Pinaview application:

Website used to promote Pinaview PUA

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Quick menu:

Removal of potentially unwanted applications:

Windows 11 users:

Accessing Apps and Features in Windows 11

Right-click on the Start icon, select Apps and Features. In the opened window search for the application you want to uninstall, after locating it, click on the three vertical dots and select Uninstall.

Windows 10 users:

Accessing Programs and Features (uninstall) in Windows 8

Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.

Windows 7 users:

Accessing Programs and Features (uninstall) in Windows 7

Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.

macOS (OSX) users:

Uninstall app in OSX (Mac)

Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.

Pinaview uninstall via Control Panel

In the uninstall programs window, look for "Pinaview" and other suspicious/recently-installed applications, select these entries and click "Uninstall" or "Remove".

After uninstalling the potentially unwanted application, scan your computer for any remaining unwanted components or possible malware infections. To scan your computer, use recommended malware removal software.

Remove rogue extensions from Internet browsers:

At time of research, Pinaview did not install any unwanted browser extensions, however, some unwanted applications can be installed together with adware and browser hijackers. If you experience unwanted ads or redirects when browsing the Internet, continue with the removal guide below.

Video showing how to remove potentially unwanted browser add-ons:

Google Chrome logoRemove malicious extensions from Google Chrome:

Removing rogue extensions from Google Chrome step 1

Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome), select "More Tools" and click "Extensions". Locate all recently-installed suspicious extensions, select these entries and click "Remove".

Removing rogue extensions from Google Chrome step 2

Optional method:

If you continue to have problems with removal of the pinaview proxyware, reset your Google Chrome browser settings. Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.

Google Chrome settings reset step 1

After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.

Google Chrome settings reset step 2

In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.

Google Chrome settings reset step 3

Mozilla Firefox logoRemove malicious plugins from Mozilla Firefox:

Removing rogue extensions from Mozilla Firefox step 1

Click the Firefox menu firefox menu icon (at the top right corner of the main window), select "Add-ons and themes". Click "Extensions", in the opened window locate all recently-installed suspicious extensions, click on the three dots and then click "Remove".

Removing rogue extensions from Mozilla Firefox step 2

Optional method:

Computer users who have problems with pinaview proxyware removal can reset their Mozilla Firefox settings.

Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, firefox menu icon in the opened menu, click Help.

Accessing settings (Reset Firefox to default settings step 1)

Select Troubleshooting Information.

Accessing Troubleshooting Information (Reset Firefox to default settings step 2)

In the opened window, click the Refresh Firefox button.

Clicking on Refresh Firefox button (Reset Firefox to default settings step 3)

In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.

Confirm your want to reset Firefox settings to default (Reset Firefox to default settings step 4)

safari browser logoRemove malicious extensions from Safari:

removing adware from safari step 1 - accessing preferences

Make sure your Safari browser is active, click Safari menu, and select Preferences....

removing adware from safari step 2 - removing extensions

In the opened window click Extensions, locate any recently installed suspicious extension, select it and click Uninstall.

Optional method:

Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...

resetting safari step 1

In the opened window select all history and click the Clear History button.

resetting safari step 2

Microsoft Edge (Chromium) logoRemove malicious extensions from Microsoft Edge:

Removing adware from Microsoft Edge step 1

Click the Edge menu icon Microsoft Edge (chromium) menu icon (at the upper-right corner of Microsoft Edge), select "Extensions". Locate all recently-installed suspicious browser add-ons and click "Remove" below their names.

Removing adware from Microsoft Edge step 2

Optional method:

If you continue to have problems with removal of the pinaview proxyware, reset your Microsoft Edge browser settings. Click the Edge menu icon Microsoft Edge (chromium) menu icon (at the top right corner of Microsoft Edge) and select Settings.

Microsoft Edge (Chromium) reset step 1

In the opened settings menu select Reset settings.

Microsoft Edge (Chromium) reset step 2

Select Restore settings to their default values. In the opened window, confirm that you wish to reset Microsoft Edge settings to default by clicking the Reset button.

Microsoft Edge (Chromium) reset step 3

  • If this did not help, follow these alternative instructions explaining how to reset the Microsoft Edge browser.

Summary:

declining installation of adware while downloading free software sampleCommonly, adware or potentially unwanted applications infiltrate Internet browsers through free software downloads. Note that the safest source for downloading free software is via developers' websites only. To avoid installation of adware, be very attentive when downloading and installing free software. When installing previously-downloaded free programs, choose the custom or advanced installation options – this step will reveal any potentially unwanted applications listed for installation together with your chosen free program.

Post a comment:
If you have additional information on pinaview proxyware or it's removal please share your knowledge in the comments section below.

Frequently Asked Questions (FAQ)

What is the purpose of an unwanted application?

Unwanted applications are designed to generate revenue for their developers. This goal may be achieved through proxy leveraging, sensitive data collection, content promotion (via ads, redirects, etc.), pushing in-app purchases, and so forth.

Is Pinaview unwanted application legal?

Typically, unwanted apps are deemed legal because their End User License Agreements (EULA) provide information regarding the software's behavior. For example, Pinaview's EULA states that it has proxy leveraging capabilities, i.e., by installing the app – users consent to sharing their Internet bandwidth.

Is having Pinaview installed on my computer dangerous?

Pinaview has proxy leveraging functionalities, and while they may be used for legitimate purposes – there are no guarantees that these capabilities will not be misused for nefarious purposes. Hence, Pinaview is considered to be proxyware, which carries risks of system infections, privacy issues, and financial losses. It is pertinent to mention that PUAs often have data-tracking abilities and may also operate as adware and/or browser hijackers.

Will Combo Cleaner help me remove Pinaview unwanted application?

Yes, Combo Cleaner can scan computers and eliminate all manner of threats, including unwanted/malicious applications. It is noteworthy that manual removal (performed without the aid of security tools) might be ineffective. In some cases, after the software has been manually removed – file leftovers remain hidden within the system. Furthermore, the remnants might continue to run and cause issues. Therefore, thorough software removal is paramount.

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About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

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Removal Instructions in other languages
Software uninstall instructions
Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

QR Code
Pinaview proxyware QR code
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